Future of the Digitally Society
Mobile Application for National Library Board, Singapore
Future of the Digitally Society is a mobile application created for a public library service. The application combines browsing, searching, sharing and personalised recommendations in one interface. Augmented reality mapping and low power Bluetooth beacons help users locate books, receive contextual messages and find assistance inside library branches. Books can be borrowed by scanning a barcode, saved to personal shelves or reserved for collection at any branch. The design connects the physical library with digital channels in a continuous experience.
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Future Of The Digitally Literate Society by National Library Board Singapore Idean
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Mobile Application by National Library Board Singapore Idean
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National Library Board Singapore Idean Future Of The Digitally Literate Society
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National Library Board Singapore Idean Mobile Application
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National Library Board Singapore / Idean Interview
Available for Journalists: An in-depth interview with National Library Board Singapore / Idean, around 510 words, ready for complimentary use in your articles. Download it today. Access National Library Board Singapore / Idean Interview Now.
Future of the Digitally Society Mobile Application Press Releases
Explore press materials for Future of the Digitally Society, available in languages such as English.
Future of the Digitally Society Mobile Application Translations
We ensure Future of the Digitally Society is globally understood with translations available in these languages: मोबाइल एप्लिकेशन HI, মোবাইল অ্যাপ্লিকেশন BN, Мобильное приложение RU, موبائل ایپلیکیشن UR, Aplikasi Seluler ID, Mobile Anwendung DE, Mobil Uygulama TR, 移动应用程序 ZH, Aplicación móvil ES, تطبيق للهواتف المحمولة AR, Application mobile FR, Aplicativo Móvel PT, モバイルアプリケーション JA, 모바일 애플리케이션 KO, Applicazione mobile IT, Mobile Application EN, Բջջային հավելված HY, Мобилдик колдонмо KY, Kaupapa Mātāmua: Pūmanawa Pūkoro MI, Feart Bunasach: Aplacaid Mhobile GD, موبائيل ائپليڪيشن SD, Функсияи асосӣ: Барномаи мобилӣ TG, Umsebenzi Ophambili: Isicelo Seselula XH, موبىل ئەپ UG, Aplicació Mòbil CA, Poŝtelefona Aplikaĵo EO, Celular Aplikasyun QU, Cymhwysiad Symudol CY, མཐུན་རྐྱེན་གཙོ་བོ། ཌི་ཇི་ཊལ་མཉམ་སྤྱོད་སྤྱི་ཚོགས་ཀྱི་མ་འོངས་པ། BO, Aplikasi Mobile JV, Porogaramu ya Mudasobwa Ngendanwa RW, Farsímforrit IS, Mobil applikation SV, Мобильді қолданба KK, ናይ ሞባይል መተግበሪ TI, מאָבילע אַפּליקאַציע YI, Mobilioji programėlė LT, Mobil alkalmazás HU, Kifaa cha Simu SW, Mobilna aplikacija SL, Mobil Tətbiq AZ, মোবাইল এপ্লিকেচন AS, Мобиль кушымта TT, Гар утасны аппликейшн MN, Мобільний додаток UK, Mobil ilova UZ, Ứng dụng Di động VI, मोबाइल एप्लिकेसन NE, Mobilna aplikacija SR, Karê Sereke: Sepana Mobîl KU, Chishandiso Chekutanga: Application yeMafoni SN, Мобилно приложение BG, Aplikasi Mudah Alih MS, Aplicación Móbil GL, Applicazione Mobile CO, Mobile Applikaasje FY, אפליקציית מובייל HE, แอปพลิเคชันมือถือ TH, Fampiharana finday MG, Aplicație Mobilă RO, Tembiapo Aplikasión Pumbyry GN, Aikace-aikacen Wayar Hannu HA, Mobil applikasjon NB, मोबाइल अॅप्लिकेशन MR, Aplikasyon sa Mobile CEB, Mobilní aplikace CS, Aplikacja Mobilna PL, Ntchito Yaikulu: Application ya M'foni NY, 流動應用程式 ZY, Mobiilirakendus ET, මූලික කාර්යය: ජංගම යෙදුම SI, ແອັບພລິເຄຊັນມືຖື LO, Esasy Wezipe: Mobil Applikasiýa TK, Feidhm Phríomhach: Feidhmchlár Soghluaiste GA, Mobilná aplikácia SK, ମୋବାଇଲ୍ ଆପ୍ଲିକେସନ୍ OR, کارکرد اصلی: اپلیکیشن موبایل FA, Mobiele Applicatie NL, चलदूरभाषसाधनम् (मोबाइल अनुप्रयोगः) SA, மொபைல் பயன்பாடு TA, Mobil applikasjon NO, Mobile Application TL, ಮೊಬೈಲ್ ಅಪ್ಲಿಕೇಶನ್ KN, Shaqada Koowaad: Aplikeyshan Mobayl ah SO, ਮੋਬਾਈਲ ਐਪਲੀਕੇਸ਼ਨ PA, Κινητή Εφαρμογή EL, Mobil Applikatioun LB, Mobiilisovellus FI, Applicatio Mobilis LA, మొబైల్ అప్లికేషన్ TE, മൊബൈൽ ആപ്ലിക്കേഷൻ ML, Mobiele Toepassing AF, Kev Siv Tseem Ceeb: Ntawv Thov Xov Tooj Ntawm Tes HMN, Мобилна апликација MK, Galuega Autu: Polokalame Feaveaʻi SM, የሞባይል መተግበሪያ AM, Aplikacion Mobil SQ, Mobil applikation DA, Mobilna aplikacija HR, Ngwa Mkpanaka IG, Mobilna aplikacija BS, Ohun Elo Alagbeka YO, Мабільны дадатак BE, မိုဘိုင်းအက်ပလီကေးရှင်း MY, Hana Nui: Polokalamu Kelepona Lawelawe HAW, Aplikasyon Mobil HT, Aplikazio Mugikorra EU, Mosebetsi wa Sehlooho: Application ya Mohala ST, Isisebenzo Esiyinhloko: Uhlelo Lokusebenza Kwiselula ZU, កម្មវិធីទូរស័ព្ទចល័ត KM, د موبایل غوښتنلیک PS, Foncion Primària: Aplicacion Mobila OC, મોબાઇલ એપ્લિકેશન GU, Fungsi Utama: Aplikasi Mobile SU, მობილური აპლიკაცია KA, Applikazzjoni Mobbli MT, Mobilā lietotne LV.
Future of the Digitally Society Mobile Application Media Articles
Our articles on Future of the Digitally Society, prepared for immediate use, are offered in several languages, including Italian, German, Portuguese, Spanish, English, Dutch, Chinese (Mandarin), Indonesian, Japanese, Russian, Turkish, Arabic (Standard), Korean, Hindi and French.
Unique Properties
The newly designed app had delightful browsing experience coupled with efficient searching, able to build communities through sharing and have smart and personalised recommendations. The physical finding and borrowing experience was enhance through AR mapping and low power beacon technology to help library users to find books or look for assistance
Tags
interactive, seamless journey, digital, customer experience, experience design
Production Technology
The newly design app included beacons, a blue-tooth wireless technology to pinpoint the location of library users and to deliver personalised messages to their mobile devices. With the usage of this technology, it allows interactive content such as introducing new books added to a particular library branch the user is at. Additionally, library users are also able to track the location and availability of the book realtime. There were many rounds of testing to have the best placement of the beacons to gather the best detection. Not to forget, user-testing has been done to ensure the technology is feasible and aid in the entire journey of a library user.
Design Challenge
Trying to break the norm of a typical app that allows e-reading, purchasing of books, browsing of books on a small screen. There were also constraints to cater to the behaviour of various user types, such as an avid reader who knows what they want to a browser who requires recommendations. Also with the vast amount of books available, to ensure that browsing on the app is efficient yet able to bring out the best books available has to be present in the design. The design has to be modern to cater to the current generation today, yet speaking the language of an older generation who understands the flow and process easily.
Project Duration
The project started in May 2019 in Singapore and finished the design process in September 2019.
Operation Flow
When a library user is within the range of the beacon technology, users will be welcomed with a personalised message from the library. The content of the app will then display contextual information and content pertaining to the library branch itself. With that, users are able to have a better experience at the physical library with up to date information of the library branch such as new books added in that branch and up-coming workshops. Library users will also be able to track the location of the book with the aid of the technology. Efficiency in loaning a book, just scan the barcode to borrow! The newly designed app also calls for a better user journey when browsing books on the go. Where users are able to add favourites to their shelves. And if they would like to borrow a physical book, they are able to reserve the book on the app and collect it at any branch.
Research
The team first started off by doing ground research on what is relevant to the digital natives today by speaking to them and asking them about their reading habits. Not forgetting to find the best practices in today's context for books, comparing it across physical bookstores, online bookstores and libraries around the world. Thereafter, we dive into targetted users and categorised them based on their level of engagement and the opportunities for conversion. The team did an in-depth interview with random users at the library and the categories of users based on their journey of reader. The team also identified the pain points of the current app today and did an evaluation to improve and turn these pain points into opportunities for improvement in the app. Thereafter, big ides and ideation started to form and that was where we did rounds of testing of ideas with users. All in all, was to improve the overall user journeys of a reader, be it with physical books or e-books.
Inspiration
The aim was to build a library of tomorrow,to bring values to make the library relevant and appealing to the digital natives. The newly designed app was to merge physical and digital worlds by creating a consistent brand experience between the physical library and digital channels in which transactions, data, and history is continuous across all channels. Not forgetting to bring the romance we have with books from the physical space to a digital space, a quaint place to unleash our imaginations
Image Credits
Image #1: Idean Design Team, Future of library video, 2018. Image #2: Idean Design Team, Future of library video, 2018. Image #3: Idean Design Team, Future of library video, 2018. Image #4: Idean Design Team, Future of library video, 2018. Image #5: Idean Design Team, Future of library video, 2018. Video Credits: Hu Emmanuelle, Future of library video, 2018.
Project Overview
Future of the Digitally Society Mobile Application has been a Bronze winner in the Mobile Technologies, Applications and Software Design award category in the year 2019 organized by the prestigious A' Design Award & Competition. The Bronze A' Design Award is given to outstanding designs that showcase a high degree of creativity and practicality. It recognizes the dedication and skill of designers who produce work that stands out for its thoughtful development and innovative use of materials and technology. These designs are acknowledged for their professional execution and potential to influence industry standards positively. Winning this award highlights the designer's ability to blend form and function effectively, offering solutions that enhance people's lives and wellbeing.
Bronze Recognition
National Library Board Singapore / Idean was recognized with the coveted Bronze A' Design Award in 2020, a testament to excellence of their work Future of the Digitally Society Mobile Application.
National Library Board Singapore / Idean Press Releases
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Revolutionizing Library Experience with the Future of the Digitally Society Mobile Application
National Library Board Singapore / Idean introduces a seamless omnichannel experience for library patrons with a newly designed mobile application, merging physical and digital worlds.
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